FAQ:
LOCATION:
The Hideout Hair Studio is located at 3435 se Hawthorne blvd (on the corner of 35th Ave) in beautiful Portland, OR
PARKING:
There is a free parking lot behind the studio for clients, there is also ample free street parking surrounding the studio
HOW SHOULD YOU ARRIVE FOR YOU APPOINTMENT?
Please come with your hair clean, lightly styled in its natural state without heavy products or the manipulation of ties or clips so your natural texture can best be served.
CANCELLATION/LATE POLICY:
Please cancel or reschedule no sooner than 48 hours, if something comes up please reach out to your stylist directly: cancellation, no-show or reschedule within 48 hours of booked apt = 100% charge of service booked
ARE ADJUSTMENTS OFFERED?
The goal is for you to feel good in your hair. Minor adjustments are offered on a case-by-case basis at the stylist discretion within one week of the service. Due to the personal and creative nature of haircutting and coloring, the studio does not offer refunds.
CAN YOU BRING A FRIEND?
Please do not bring a +1 to your appointment unless the appointment is booked for a minor under 18. There are many surrounding coffee, shops, restaurants, and shopping for your family member, friends or significant other to enjoy while we focus on your hair appointment, one on one.
IS THE STUDIO KID FRIENDLY?
The studio warmly welcomes guest over 13 years and older. If your child is under 13, please reach out to your desired stylist directly as younger clients are accepted on a case-by-case basis
WHAT FORMS OF PAYMENT ARE ACCEPTED?
-Cards/ Tap to pay
-Venmo & Zelle
-Cash is appreciated
Appointment request are confirmed individually to ensure the best experience and fit for each guest. Bookings must be submitted with accurate client information. Due to the nature of online booking, times requested may need to shift slightly, in this case, you will get a notification from Vagaro. Please reach out to your stylist directly with questions. Stylist contact info is available on the stylist page.